Terms of Use & Service Policy

Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE AND SERVICE CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This Terms of Use (“TOU”) is a binding contract between you and/or the company you represent ("Customer," "You," “Your,” "Consumer," "Wholesaler," "Retailer," "Distributor," "Viewer," or "Website Visitor) and Lean Factor LLC (“Lean Factor,” “LF,” “We,” “Us” or “Our”), governing your use of the website located at znaturalfoods.com and any related subdomains ("Site," "Website,"  or Service(s)”).  BY ACCESSING OR USING THE SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS TOU.  IF YOU DO NOT AGREE TO THIS TOU, THEN YOU MUST NOT ACCESS OR USE THE SITE.

Material Terms: As provided in greater detail in this TOU (and without limiting the express language of this TOU), you acknowledge the following:

  • You consent to the collection, use, and disclosure of your information in accordance with the LF Privacy Policy www.znaturalfoods.com/pages/legal#tab-1 (“Privacy Policy”);
  • The Site is provided “as is” without warranties of any kind and LF’s liability to you is limited; and
  • We will resolve disputes arising under this TOU through binding arbitration. By accepting this TOU, as provided in greater detail in the Binding Arbitration Section of this TOU, you and LF are each waiving the right to a trial by jury or to participate in a class action

You are currently viewing a page of the LF Website(s) or related websites belonging to Lean Factor or a social network site (i.e., Facebook, Instagram, Pinterest), subsidiaries, assignees, parent companies, sister companies, affiliates, associates, or associated marketplaces (i.e., Amazon, Walmart, eBay) (collectively the "Service Provider(s)”). This Site and any of the Services provided by Lean Factor in connection with business operations and/or Site (the “Services'') are being provided to you expressly subject to these TOU, which govern your use of the Site, Services, purchases you make, products you receive, your relationship with Lean Factor and/or any Disputes you may have. Please read these TOU carefully. By accessing this Site or other Service Provider sites, making a purchase, or using any of our Services, you agree to be bound by these TOU, Privacy Policy, Disclaimer, California Prop 65 Policy, and all of our Policies. The Site is intended for individuals who are at least 13 years old. If you are under 13 years old, you should not visit this Site.

“Services” under these Terms of Use and Conditions (TOU or Terms) include but are not limited to tangible and intangible purchases you make, products you receive, product labeling, product information written and verbal, advice, consulting counseling, and additional services available to you from independent third party Service Providers accessed through navigation from the Site.

The Service is subject to your compliance with the binding Terms and Conditions set forth below, including all exhibits hereto and the other information available in the registration process and on the Service ("Information") and incorporated by reference in this Agreement. This Agreement consists of a Legal Notice Disclaimer, California Prop 65 WARNING (California Safe Drinking Water and Toxic Enforcement Act of 1986), Accessibility Policy, Mobile Terms of Use, Shipping Policy, Return Policy, Cookie Policy, DMCA Compliance Statement, Privacy Policy, and all Terms and Conditions set forth below and/or referenced on our Legal pages, including binding arbitration to resolve any disputes.

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PURCHASING, ACCESSING, AND USING THE SITE AND SERVICES. BY ACCESSING OR USING THE SITE, SERVICE, AND SERVICE PROVIDERS, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW, INCLUDING THE PROVISIONS OF PARAGRAPHS WARRANTIES, LIMITATION OF LIABILITY, BINDING ARBITRATION; WAIVER OF CLASS-ACTION RIGHTS; SEVERABILITY, COPYRIGHT, LICENSES, USE RESTRICTIONS, AND IDEA SUBMISSIONS, INDEMNIFICATION, THIRD PARTY RIGHTS, MISCELLANEOUS, CALIFORNIA PROPOSITION 65 WARNING (CALIFORNIA SAFE DRINKING WATER AND TOXIC ENFORCEMENT ACT OF 1986), DISCLAIMER, PRIVACY POLICY, AND ALL CONTRACT TERMS SET FORTH BELOW. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE AND SERVICES. Lean Factor MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON EITHER POSTING OF THE MODIFIED AGREEMENT OR NOTIFYING YOU. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS, AND YOUR CONTINUED ACCESS OR USE OF THE SERVICES SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

These TOU of use may NOT be altered, supplemented, or amended by using any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for product(s) that is subject to additional or altered Terms and conditions will be null and void unless otherwise agreed to in a written agreement signed by both Customer and Lean Factor.

THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA WITHOUT REGARD TO CONFLICTS OF LAW.

The products, claims, reviews, and testimonials made about products and services on or through this site have not been evaluated by Lean Factor or the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on this site and any information contained on or in any product label or packaging are for informational purposes only. It is not intended as a substitute for advice from your physician or other healthcare professionals. You should not use the information on this site for diagnosis or treatment of any health problem or prescription of any medication or other treatment. You should consult with a healthcare professional before using our products, starting any diet, exercise, or supplementation program, taking any medication, or if you suspect you have a health problem or have a family history of health problems. Individual results may vary. Lean Factor urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition. You should not stop taking any medication without first consulting your physician.

Shopping. All e-commerce is brought to you by Lean Factor or an operational service provider and Affiliate under this Agreement. We have no responsibility or liability whatsoever for goods or services you may obtain from or through other websites or web pages, even if you were directed or linked to such a site or page through the Site, nor are we responsible for assisting you in correcting any problem you may experience with Products if you do not notify us within the 30 days for any goods or services not obtained directly on the Site. You agree that your sole and exclusive remedy and our sole, exclusive, and maximum liability arising from or relating in any way to any Product shall be the amount you actually paid us (or our suppliers, operational service providers, or other e-commerce partners) for it. EXCEPT AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY ARISING FROM OR RELATING IN ANY WAY TO ANY AND ALL PRODUCTS. EXCEPT AS SPECIFICALLY MADE IN WRITING, WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY AND EVERY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY AND ALL PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Products may be purchased while supplies last. If a Product is listed at an incorrect quantity or price or with incorrect information, we reserve the right to refuse or cancel orders placed for that Product without any liability to Us, whether or not the order has been confirmed and even if your account has been charged (in which event we will issue a credit to your account in the amount of the charge).

Authorized Distributor and Warranty Statement. LF is firmly committed to providing our customers with safe and reliable products through authorized dealers. Unfortunately, LF products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies may not always be purchased from LF. Due to the nature of the goods sold by unauthorized distributors and their business practices, products sold by unauthorized distributors are not entitled to LF warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting a dealer to make your purchase.

 

Our policy is to honor product warranties only on products purchased from LF or an authorized LF dealer and only accompanied by a receipt or proof of purchase. If you purchase a LF product or Service from an unauthorized dealer or if the original serial number has been removed, defaced, or altered, your LF warranty will not be valid.

Payment Terms. You acknowledge that Lean Factor reserves the right to charge for any portion of Lean Factor Services and to change its fees (if any) from time to time at its discretion. If Lean Factor terminates your Account/Membership because you have breached the Agreement, you shall not be entitled to a refund of any unused portion of fees or payments (if any). You agree to our Payment Terms if you purchase or use Lean Factor Credits or make direct payments. Terms of payment are within Lean Factor's sole discretion. Unless otherwise agreed to by Lean Factor, payment must be received by Lean Factor prior to Lean Factor's acceptance or shipment of an order. Payment for the products will be made by credit card, money order, wire transfer, or other prearranged payment method unless Lean Factor has agreed to credit Terms. Invoices are due and payable within the period noted. Lean Factor may invoice parts of an order separately. Orders are only binding upon Lean Factor once accepted by Lean Factor. Any price quotations from Lean Factor will be valid for the period stated on the quotation. The customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Our creation or transmission of order confirmation does not signify acceptance of your order nor constitute a binding confirmation of an offer to sell any Product. We reserve the right to accept or decline your order for any reason up until the product is actually delivered to you. We reserve the right at any time, without prior notice, to limit or reduce the quantity you ordered of any Product, and we will notify you if we do so. All orders over $500.00 (U.S.) must obtain pre-approval with an acceptable payment method, as established by our credit and authorization policies and practices in effect at the time of your order. We may contact you and require additional information before granting such pre-approval. We reserve the right to refuse, cancel, or seek the return of any purchased products in violation of the foregoing restrictions.

You are responsible for any taxes imposed on the sale or use of Products, and applicable taxes will be added to the amount charged for Products purchased on the Site. If an order consists of multiple items, they may be shipped separately, depending on availability.

Shipping Charges; Taxes. Separate charges for shipping and handling will be shown on Lean Factor invoice(s). Unless Customer provides Lean Factor with a valid and correct tax exemption certificate applicable to the product ship-to location prior to Lean Factor's acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order; however, designated, except for Lean Factor franchise taxes and taxes on Lean Factor net income. If applicable, a separate charge for taxes will be shown on the Lean Factor invoice.

Products. Lean Factor policy is one of the ongoing product updates and revisions, often daily. Product descriptions and labeling may have inaccuracies or incorrect nutrition facts, information, and claims. Lean Factor may revise and discontinue products at any time. Lean Factor reserves the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice. Lean Factor may source products from different suppliers around the world. We do our best to maintain the accuracy of the information on our website, but sometimes, things could be improved. If you see an error in a product description, label, or misrepresentation, please contact us so we can correct the error immediately.

Password. When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another Member at any time or to disclose your password to any third party. You agree to notify Lean Factor immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any use of your account.

Title; Risk of Loss passes from Lean Factor to Customer on shipment from Lean Factor facility. Loss or damage that occurs during shipping by a carrier selected by Lean Factor is Lean Factor's responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility. The title to the software will remain with the applicable licensor(s).

Warranties, Disclaimers. THE MATERIALS IN OUR SITES ARE PROVIDED AS IS. THIS MEANS THAT (SUBJECT TO THE EXCEPTION BELOW) Lean Factor DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES ABOUT THE MATERIAL IN THE SITES AND PRODUCTS, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES (BUT IS NOT LIMITED TO) WARRANTIES... THE MATERIAL IS OF ANY PARTICULAR LEVEL OF QUALITY OR FIT FOR A PARTICULAR PURPOSE. THAT THE FUNCTIONAL ELEMENTS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE. THAT DEFECTS WILL BE CORRECTED. OUR SITES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SUCCESSFUL RESULTS OR OUTCOMES WILL RESULT FROM PROPERLY FOLLOWING ANY INSTRUCTIONS, DIRECTIONS, OR RECIPES CONTAINED IN THE MATERIALS. IN ADDITION TO THE ABOVE, YOU (AND NOT Lean Factor) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. YOU AGREE, IN ADDITION TO THESE TOU, WHICH MANDATE BINDING ARBITRATION AND WAIVER OF CLASS-ACTION RIGHTS, TO BE BOUND BY THE ACCEPTANCE OF CONTRACT TERMS CONTAINED ELSEWHERE ON THIS SITE, INCLUDING OUR PRIVACY POLICY, DISCLAIMER, AND CALIFORNIA PROPOSITION 65 POLICY.

Contests, Promotions, Sweepstakes, Auctions. From time to time, we or our service providers, licensees, suppliers, or Advertisers may conduct promotions on or through Lean Factor or Community Sites, including, but not limited to, auctions, contests, or sweepstakes ("Promotions"). Each Promotion may have Additional Terms, which will be posted or otherwise made available to you, and for purposes of each Promotion, will be deemed incorporated into this Agreement. It is your responsibility to read and abide by the Additional Terms.

Deactivation/Termination of Your Account or Use. We may terminate your use of and registration on the Site at any time and for any reason, with or without cause, without prior notice to you, and without any liability or further obligation of any kind whatsoever to you or any other party. Even after the Account/Membership is terminated, this Agreement will remain in full effect.

To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida, U.S.A., and you hereby consent to the exclusive jurisdiction and venue of courts in Florida, U.S.A., in all disputes arising out of or relating to the use of the LF Website. Use of the LF Website is unauthorized in any jurisdiction that does not give effect to all provisions of these TOU, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and LF as a result of this agreement or use of the LF Website. LF’s performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of LF’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the LF Website or information provided to or gathered by LF with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth in this TOU, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and LF with respect to the LF Website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and LF with respect to the LF Website. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be drawn up in English.

Limitation of Liability. Lean Factor IS NOT LIABLE FOR ANY REASON FOR ANY BARGAINED-FOR EXCHANGE VIOLATION, DAMAGES, MEDICAL EXPENSES, LOSS, SICKNESS, OR INJURY THAT ACCOMPANY OR RESULT FROM YOUR USE OF ITS SITE, SERVICES, SERVICE PROVIDERS' PRODUCTS, INFORMATION, PRODUCT LABELS, NUTRITION FACTS, PRODUCT DESCRIPTIONS, FALSE BENEFITS, LINKS, FALSE CHARACTERISTICS, RECOMMENDATIONS, REPRESENTATIVES ADVICE, FALSE STATEMENTS, VIDEOS, OR SUGGESTIONS. Lean Factor WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, LEGAL BILLS, OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY... USE OF (OR INABILITY TO USE) THE SITES, USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM OUR SITES; FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR... LINE FAILURE. KEEP IN MIND THAT WE ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING DAMAGES INTENDED TO COMPENSATE SOMEONE DIRECTLY FOR A LOSS OR INJURY; DAMAGES REASONABLY EXPECTED TO RESULT FROM A LOSS OR INJURY (LEGALLY, "CONSEQUENTIAL DAMAGES"); OTHER MISCELLANEOUS DAMAGES AND EXPENSES RESULTING DIRECTLY FROM A LOSS OR INJURY (LEGALLY, "INCIDENTAL DAMAGES"). FURTHERMORE, WE AND OUR SERVICE PROVIDERS ARE NOT LIABLE EVEN IF WE'VE BEEN MISLEADING, NEGLIGENT, OR DECEPTIVE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES -- OR BOTH.

Binding arbitration; waiver of class action rights; severability. Binding arbitration is a means of having an independent third party resolve a Covered Dispute without using the court system, judges, or juries. Either You (“Customer,” reseller, wholesaler, consumer, and website visitor) or We (“Lean Factor” including Lean Factor assignees, agents, employees, consultants, independent contractors, officers, parent companies, sister companies, directors, shareholders, subsidiaries, members, affiliates, predecessors and successors, suppliers and Licensors (collectively the "Service Providers")) may require the submission of a Covered Dispute to binding arbitration at any reasonable time. You and Lean Factor agree that if a Dispute, Claim, disagreement, misunderstanding, or controversy (collectively referred to as Dispute), whether in contract, tort, or otherwise, whether pre-existing, present, or future and including statutory, common law, intentional tort and equitable claims, arises between you and Lean Factor, upon demand by either you or Lean Factor, the Dispute shall be resolved exclusively and finally by the following binding arbitration process. However, Lean Factor shall not initiate arbitration to collect a debt but reserves the right to arbitrate all other disputes. A “Dispute” is any unresolved disagreement between you and Lean Factor, whether or not you have made a purchase. It includes but is not limited to any losses or disagreement relating in any way to Lean Factor, its SITE, Service, Service Providers, products, related services, related purchase, expenses, damages, costs, loss of investments, Certificate of Analysis results (CoA), legal fees, medical fees, advertising, marketing, product country of origin, product nutrition facts and supplement facts panels, product taste, product color, product smell, product consistency, promotions, product descriptions, product testing, product labels, custom product blends, custom packaging, product claims, product quality, product purity, product contamination, laboratory tests and reports, product additives, product mix-ups, product heavy metal content, California Proposition 65 (California Safe Drinking Water and Toxic Enforcement Act of 1986), website performance, website content written and implied, arising from or relating to disagreements about the meaning or application of this Agreement, its interpretation, or the breach, termination or validity thereof, and the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties. It includes claims based on breach of express or implied warranties, broken promises, bargained-for-exchange illusory promises, deceptions, misrepresentations, misinformation, miscommunication, contracts, torts, or other wrongful actions. It also includes statutory, common law, and equitable claims. This Arbitration Agreement shall survive the payment or closure of your Account and discontinuation of use of the Site, Services, and Service Providers. You understand and agree that, by entering into this TOU, You and LF are each waiving the right to a trial by jury before a public court judge or to participate in a class action and that this agreement shall be subject to and governed by the federal arbitration act. As the sole exception to this Arbitration Agreement, you and Lean Factor retain the right to pursue any dispute within that court’s jurisdiction in small claims court. If either you or Lean Factor fails to submit to binding arbitration following lawful demand, the party failing bears all costs and expenses incurred by the other in compelling arbitration.

Arbitration Procedure; Severability. Either you or Lean Factor may submit a Dispute to binding arbitration at any time, notwithstanding that a lawsuit or other proceeding has been previously commenced. Neither you nor Lean Factor shall be entitled to join or consolidate disputes by or against others in any arbitration, to include in any arbitration any dispute as a representative or member of a class, or to act in a private attorney general capacity. Each arbitration, including the selection of the arbitrator(s), shall be administered by America Arbitration Association (AAA) ( https://www.adr.org/ ), JAMS ( https://www.jamsadr.com/ ), FORUM ( http://www.adrforum.com/ ), or such other administrator as you and Lean Factor may mutually agree to (AAA, JAMS, NAF or such other mutually agreeable administrator to be referred to hereinafter as the “Arbitration Administrator”). To the extent that there is any variance between the Arbitration Administrator's Rules and this Arbitration Agreement, this Arbitration Agreement shall control. The arbitrator(s) must be members of the state bar where the arbitration is held, with expertise in the substantive laws applicable to the subject matter of the Dispute. No arbitrator or other parties to an arbitration proceeding may disclose the arbitration's existence, content, or results, except for disclosures of information required in the ordinary course of business or permitted by applicable law or regulation. This provision will be liberally construed to enforce this Arbitration Provision. You and Lean Factor (the “Parties”) agree that in this relationship: (1) The Parties are participating in transactions involving interstate commerce; and (2) This Arbitration Agreement and any resulting arbitration are governed by the provisions of the Federal Arbitration Act (Title 9 of the United States Code), and, to the extent, any provision of that Act is inapplicable, unenforceable or invalid, the laws of the state of Florida will apply.

You and We each agree to take all steps and execute all documents necessary to implement arbitration proceedings. The arbitrator may hear and rule on appropriate dispositive motions as part of the arbitration proceeding, such as motions for judgments on the pleadings, summary judgment, or partial summary judgment. To the extent feasible, the Arbitration Administrator, the arbitrators, You, and We must take any necessary action to ensure that an arbitration proceeding, as described in this Arbitration Provision, is completed within 180 days of filing the Covered Dispute with the Arbitration Administrator.

The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute or controversy between the Customer and Lean Factor. The arbitration shall be conducted in English and held in Palm Beach County, Florida, at the office of Lean Factor, in person, by telephone, or via video conference as determined by agreement of the parties or, in the absence of agreement, by the Arbitrator(s). Discovery will be limited to a timely exchange of documents. Any award of the arbitrator(s) shall be final and binding on each party and may be entered as a judgment in any court of competent jurisdiction. The Parties agree to keep confidential the arbitration and any Award rendered by the Arbitrator(s).

Rights Preserved. Any statute of limitations applicable to any Dispute applies to any arbitration between the Parties. The provisions of this Arbitration Agreement shall survive termination, amendment, or expiration of the Account or any other relationship between you and Lean Factor.

Fees and Expenses of Arbitration. Arbitration fees shall be determined by the rules or procedures of the Arbitration Administrator unless limited by applicable law. Please check with the Arbitration Administrator to determine the costs applicable to any arbitration You may file. If the law applicable to this Agreement limits the number of fees and expenses to be paid by You, then no allocation of fees and expenses to You shall exceed this limitation. Unless inconsistent with applicable law, each of Us shall bear the expense of our attorney, expert, and witness fees, regardless of which of Us prevail in the arbitration.

No Class Actions. YOU AND LF AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and LF agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Applicable Law. The customer agrees to comply with all applicable laws and regulations of the various states and the United States. The customer agrees and represents that they are buying for personal use only, not resale. Lean Factor has separate TOU governing resales.

Headings. The section headings used herein are for the convenience of reference only and do not form a part of these TOU, and no construction or inference shall be derived therefrom.

Grant of License. You are granted a non-exclusive, non-transferable, revocable, and limited license to access and use this Site, Service, and content in accordance with these TOU. No additional rights are granted to you by implication, estoppel, or otherwise. Lean Factor has no obligation to update or modify any of the foregoing.

Equipment. You must provide, at your own cost, all telephone and other equipment and services (including, where necessary, telephone and internet access services) to access the Service.

Copyright, Licenses, Use Restrictions, and Idea Submissions. The copyright in all material provided on this Site is held by Lean Factor or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Lean Factor or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these Terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Lean Factor's permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Lean Factor respects the intellectual property rights of others. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people, and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved. Pursuant to Title 17 U.S.C. § 512, as amended by Title II of the Digital Millennium Copyright Act (the "Act"), Lean Factor has implemented procedures for receiving written notification of claimed copyright, patent, and trademark infringements and for processing such claims in accordance with the Act. Please refer to our DMCA Compliance Statement for more information.

Review. Lean Factor DOES NOT AND CANNOT REVIEW ALL COMMUNICATIONS AND MATERIALS POSTED OR UPLOADED TO THE SERVICE AND; IS NOT RESPONSIBLE FOR THE CONTENT OF THESE COMMUNICATIONS AND MATERIALS. However, Lean Factor RESERVES THE RIGHT TO BLOCK OR REMOVE COMMUNICATIONS OR MATERIALS THAT IT DETERMINES TO BE (A) ABUSIVE, DEFAMATORY, OR OBSCENE, (B) FRAUDULENT, DECEPTIVE, OR MISLEADING, (C) IN VIOLATION OF A COPYRIGHT, TRADEMARK OR; OTHER INTELLECTUAL PROPERTY RIGHT OF ANOTHER OR (D) OFFENSIVE OR OTHERWISE UNACCEPTABLE TO Lean Factor AT ITS SOLE DISCRETION. ANY MESSAGES, ADVICE, OPINIONS, OR OTHER INFORMATION CONTAINED IN ANY DISCUSSION AREA SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE OR INSTRUCTION.

The appearance, availability, or your use of URLs or hyperlinks referenced or included anywhere on the Site or any other form of link or redirection of your connection to, with, or through the Site, does not constitute an endorsement by, nor does it incur any obligation, responsibility or liability on the part of the Site, the Parent Companies or any of their Affiliates, any of their successors and assigns, and any of their respective officers, directors, employees, agents, representatives, licensors, Advertisers, suppliers, and operational service providers. We do not verify, endorse, or have any responsibility for any such third-party sites, their business practices (including their privacy policies), or any goods or services associated with or obtained in connection with any such site, whether the Site's, the Parent Companies or any of their Affiliates' logo or sponsorship identification is on the third party site as part of a co-branding or promotional arrangement. If any third party site obtains or collects Personal Information from you, in no event shall we assume or have any responsibility or liability. Please read our Privacy Policy, which describes how the Site collects and uses your Personal Information and other information and the nature of certain of our relationships.

Indemnification. You agree to indemnify, defend and hold harmless Lean Factor its Sites, Services, Service Providers, assignees, agents, employees, consultants, independent contractors, officers, directors, shareholders, parent companies, subsidiaries, sister companies, members, affiliates, predecessors and successors, suppliers and Licensors (collectively the "Service Providers") from and against any and all losses, Disputes, disagreement, bargained-for exchange disputes, misrepresentations, expenses, false statements, medical bills, false characterizations, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement or any activity related to Lean Factor services, related purchase, marketing and advertising, laboratory testing and reports, supplement facts/nutrition facts, marketing, promotions, product descriptions, product labels, product claims, Certificate of Analysis results (CoA), product quality, product purity, product testing, product contamination, product heavy metal content, California Proposition 65 (California Safe Drinking Water and Toxic Enforcement Act of 1986), website performance, website content written and implied, arising from or relating to disagreements about the meaning or application of this Agreement, its interpretation, or the breach, termination or validity thereof, and the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), to your account (including negligent or wrongful conduct) by you or any other person accessing the Site or Service. It includes claims based on broken promises, incorrect product information or claims, bargained-for exchange illusory promises, misinformation, miscommunication, contracts, torts, or other wrongful actions. It also includes statutory, common law, equitable claims, and express and implied warranties.

Third-Party Rights. The provisions of paragraph 37 (Indemnification) are for the benefit of Lean Factor and its members, officers, directors, employees, agents, licensors, suppliers, and Licensors. Each individual or entity shall have the right to assert and enforce those provisions directly against you on its behalf.

Hyper-Links to Third-Party Sites. The Parent Companies and we are not responsible for links to third-party sites ("Outside Sites") that are made available or that you use on or in connection with Lean Factor or Community Sites. We do not verify, endorse, or have any responsibility for Outside Sites, their business or privacy practices, or any associated goods or services. We are not responsible if an Outside Site obtains or collects Personal Information from you. Therefore, always use your best judgment when dealing with an Outside Site.

Term; Termination. This Agreement shall commence upon your accessing the Site, Service, or Service Provider. This Agreement may be terminated by Lean Factor without notice at any time for any reason and may be terminated by you upon notice to Lean Factor at any time for any reason. The provisions of paragraphs Warranties, Limitation of Liability, Binding arbitration; waiver of class action rights; severability, Copyright, Licenses, Use Restrictions, and Idea Submissions, Indemnification), Third Party Rights, Miscellaneous, Proposition 65, Contract Terms shall survive any termination of this Agreement.

Registration & Eligibility. Use of the Lean Factor Services and registration to be a Member for the Lean Factor Services (“Membership”) is void where prohibited. You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent and are fully able and competent to enter into the Terms, conditions, obligations, affirmations, representations, and warranties set forth in these TOU, and to abide by and comply with these TOU. By using the Lean Factor Services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you will only create one account, and; (d)your use of the Lean Factor Services does not violate any applicable law or regulation. ALL VISITORS UNDER THE AGE OF 18 MUST BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN AT ALL TIMES.

As a condition of your use of the LF Site, you warrant to LF that you will not use the LF Site for any purpose that is unlawful or prohibited by these Terms, conditions, and notices. You may not use LF Site in any manner which could damage, disable, overburden, or impair the LF Site or interfere with any other party's use and enjoyment of the LF Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the LF Sites. 

To register with Lean Factor, you must provide a valid e-mail address (username), password, and certain other information. You may provide only true, complete, and current information about yourself. Your Login gives you access to your Lean Factor account and Lean Factor services. You may only allow yourself to access or use your Lean Factor account. You are responsible for all activities that occur under your Lean Factor account. If you are between 13 and 17, you must always provide your parents or legal guardians with your current Login details. You may not disclose your Login to anyone else. You agree to immediately notify us if you believe there may be any unauthorized access or use of your Lean Factor account or any other security concern.

We may require each user to have a unique username and password combination to access and use certain features or functions of the Site and may also, from time to time, provide users with additional codes or passwords necessary to access and use certain features or functions of the Site. Please read our Privacy Policy, which describes the personally identifiable information ("Personal Information") and other information we collect, use, disclose, manage, and store. As part of the registration process for the feature or function, you will choose a username (email address) and password (or we may assign an initial password which we will give you the option to change). Your username and password are personal, and you may not allow others to use your username or password under any circumstances. We are not liable for any harm caused or related to the theft or misappropriation of your username or password, the disclosure of your username or password, or your authorization of anyone else to use your username or password. You agree to immediately notify us if you become aware of or believe there may have been any unauthorized use of (or activity using) your username or password or any other need to deactivate your username or password due to security concerns.

When you join Lean Factor, you may select a display name or use your First name, which will be displayed next to your profile picture on the Site. Display names are not exclusive; users may choose the same or similar display names. You may change your display name. In our sole discretion, we reserve the right to modify or delete your display name and/or Account/Profile/URL at any time without notice or responsibility to anyone.

Return Policies. Customer satisfaction is very important to us, and we will do what we can to make it right. If there is a problem with your order, please let us know, and we will be happy to provide helpful assistance and discuss all the options with you.

We guarantee the freshness and purity of our products when stored properly. It is normal for the taste, smell, texture, color, density, and clumpiness to vary from batch to batch due to seasonal variations and the unique nature of our raw, minimally processed products. Therefore we cannot accept returns and give refunds based on personal tastes, preferences, or natural variances from batch to batch.

Lean Factor, at its sole discretion, on a case-by-case basis, will determine if a product may be returned within 30 days of purchase. Orders over 30 days old cannot be returned or refunded. Custom blended, and custom packaged products cannot be returned or refunded. Before returning any product, the customer must contact Lean Factor to obtain an RMA (Return Merchandise Authorization) number. Returns will only be accepted with prior approval. Shipping charges are not refundable, and products must be returned unopened and unused, in a good, re-sellable condition, for a credit or refund to be granted. Opened food products may not be returned. Return shipping and handling charges may apply to undeliverable or refused packages. Credit or refund will be given only after the product is returned and inspected, and a minimum restocking fee of 20% may apply at Lean Factor' sole discretion. Lean Factor is not responsible for return shipping costs.

If there is damage during shipping or an error in the products shipped, Lean Factor may, at its sole discretion, reship or refund the shipment and may require the return of the original shipment.

This return policy applies to orders purchased directly from Lean Factor. If you purchased a Lean Factor product at a retail store or other resale location, please contact that seller regarding your return. Before ordering, the customer must read and understand all product details, including country of origin and ingredients.

Miscellaneous. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. You agree that any legal action or proceeding between Lean Factor and you for any purpose concerning this Agreement or the party's obligations hereunder shall be brought exclusively in binding arbitration of competent jurisdiction sitting in Palm Beach County, Florida. You hereby waive your right to a jury trial in any action with respect to Lean Factor and the subject matter of this Agreement. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises. Lean Factor's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Lean Factor may assign its rights and duties under this Agreement to any party at any time without notice to you.

Proposition 65. Prop 65 is a California law formally known as the Safe Drinking Water and Toxic Enforcement Act. Prop 65 is a unique California-only “right to know” law that requires products sold in California or online to California customers to bear warning notices about potential exposure to any of the over 1,000 substances listed by the state as causing cancer, congenital disabilities or other reproductive harm. The list includes synthetic and naturally occurring chemicals in common household products, including food, drugs, and other products. Listed chemicals, including lead, cadmium, and products containing even very small amounts of these or any other listed chemical, must have a California Proposition 65 warning. If your shipping address is in California, you must agree that you understand and consent to the following, which applies to every product we ship to California: 

California Proposition 65 WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov/food

and

California Proposition 65 WARNING: Consuming this product can expose you to chemicals, including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For further information, go to www.P65Warnings.ca.gov/food.

For additional information about California Proposition 65, see http://www.oehha.ca.gov/prop65.html.

Use of Lean Factor products for further manufacturing, repackaging, private labeling, or retailing: If a client uses Lean Factor products for further manufacturing, repackaging, private labeling, or resells Lean Factor products, it assumes all responsibility in compliance and Proposition 65 Notice requirements for products directly or indirectly sold in California, or placed in commerce for sale in California, and assumes responsibility for providing proper and compliant notice and warning materials to the authorized agents of retailers, as described in California Code of Regulations Title 27 § 25600.2(b) and (c). This must include a notice that the product requires an Internet warning if it will be or may be sold online.

California Proposition 65 Warning on Finished Products: Clients producing products, whether supplied in retail or bulk packaging, shall be solely responsible for determining if the product contains a listed chemical at a concentration that requires notice and, if so, label the product or its retail packaging with the warning as required. The client must verify that finished products comply with these limits and comply with all local laws, including California Proposition 65 compliant product labeling and online warnings. Failure to do so can result in significant legal fees and civil penalties.

As a condition of purchasing Lean Factor Products, the client agrees to indemnify and hold harmless Lean Factor and to pay for legal expenses and legal counsel of Lean Factor’s choice necessary to defend any California Proposition 65 Claims arising from the client’s failure to provide Proposition 65 notice to a downstream agent, retailer or customer.

Your Guarantees. You guarantee that: (a) you have the legal right and ability to enter into and comply with this Agreement, or if you are under 18 or under the age of majority where you live, your parents or legal guardians have agreed to this Agreement on your behalf; (b) all information you provide to us is accurate, complete and current; (c) you own or have all rights necessary to perform under this Agreement, and (d) your activities are lawful in any jurisdiction where you use Lean Factor.

Certain Products & Services. RSS Feeds and Podcasts The Site may provide RSS Feeds ("RSS Feeds") consisting of selected text, audio, video, and photographic content ("Content") from the Site that is provided over the Internet using an XML feed. Certain RSS Feeds may be podcasts ("Podcasts") which may include as part of the Content an associated audio, video, and/or photographic file where the audio and/or video file may be downloaded and played from a user's Device or transferred to a portable listening device. Certain software and hardware are required for users to download and view and/or play Content through RSS Feeds. U.S. Federal and State laws and applicable foreign laws, regulations, and treaties protect content. All rights in and to the Content are reserved to Lean Factor or the content provider. Content is available for personal, non-commercial use only, and you may download, copy and/or transfer to a Device or through a Device to another Device the RSS Feeds and associated Content for your personal, non-commercial use only. You shall not allow any third party to reproduce, modify, create derivative works of, display, perform, publish, distribute, disseminate, broadcast, or circulate to any third party or otherwise use any Content except as expressly authorized.

By your access to and use of RSS Feeds, you understand, acknowledge, and agree that the Site, Lean Factor, the Parent Companies, and their Affiliates do not warrant that its RSS Feeds will operate on all user equipment.

If Lean Factor offers products and services through applications available on your wireless or other mobile Device (such as a mobile phone) (the "Mobile Application Services"), these Mobile Application Services are governed by the Additional Terms governing the applicable Mobile Application Service. We do not charge for these Mobile Application Services unless otherwise provided in the applicable Additional Terms. However, your wireless carrier's standard messaging rates and other messaging, data, and other rates and charges will apply to certain Mobile Application Services. You should check with your carrier to find out what plans your carrier offers and how much the plans cost. In addition, the use or availability of certain Mobile Application Services may be prohibited or restricted by your wireless carrier, and not all Mobile Application Services may work with all wireless carriers or Devices. Therefore, you should check with your wireless carrier to find out if the Mobile Application Services are available for your wireless Device and what restrictions, if any, may apply to your use of such Mobile Application Services. If you change or deactivate your wireless telephone number, you agree to promptly update your Mobile Application Services account information to ensure that your messages are not sent to the person that subsequently acquires your old number.

Under no circumstances will Lean Factor, the Parent Companies, or any Affiliates be responsible for any wireless email, text messaging, or other charges incurred by a user (or any person that has access to a user's wireless device, telephone number, or email address) using any Mobile Application or Messaging Services. Please visit our Mobile Terms of Service for more information.

Acceptance. By ordering any product from Lean Factor, whether by clicking through over the internet, telephone, facsimile, or otherwise, the customer agrees to be bound by these TOU  and the "Acceptance of Contract Terms" in this agreement.

The following ("Contract Terms") are Terms of a legal agreement between you and Lean Factor; by accessing, browsing, and/or using ZNaturalFoods.com ("Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. Do not use this Site and Services if you disagree with these Terms. You are still bound by all of our policies even if you fail to read all of our policies. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties. This Site is controlled and operated by Lean Factor from its offices within the United States. Lean Factor makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their initiative and are responsible for compliance with applicable local laws.

Information accessible on this site is not intended as a substitute for professional medical advice. Information is often general and may be helpful to some persons but not others, depending upon their medical needs. Above all, you should consult your physician before TAKING ANY DIETARY, NUTRITIONAL, HERBAL, OR HOMEOPATHIC SUPPLEMENT, changing or undertaking a new diet, exercise program, or supplementation program. Your Physician is often in the best position to evaluate whether any particular diet or exercise program is best for you. Advance consultation with your physician is particularly important if you are under eighteen (18) years old, pregnant, nursing, or have health problems. Never disregard professional medical advice or delay seeking it because of something you have read on this site.

Lean Factor does not warrant and shall have no liability for information provided on this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a program with a healthcare professional. The claims made about specific nutrients or products have yet to be evaluated by the US Food and Drug Administration or the US Department of Agriculture. Dietary supplements are not intended to diagnose, treat, cure, or prevent disease. Lean Factor makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose.

The information is compiled from various sources ("Information Providers"). Neither Lean Factor nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of Lean Factor or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort, or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall Lean Factor or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential, or punitive, are hereby excluded even if Lean Factor or Information Provider has been advised of the possibility of such damages.

Information accessed through this site is provided "AS IS" without warranty, express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded. Lean Factor and Information Providers make no warranty as to the information's reliability, accuracy, timeliness, usefulness, or completeness. Lean Factor and Information Providers cannot and do not warrant against human and machine errors, omissions, delays, interruptions, or losses, including data loss. Lean Factor is not responsible for updating information contained here, which may be rendered obsolete based upon subsequent medical developments.

The information in this online site (the "Service") is presented in summary form only and intended to provide broad consumer understanding and knowledge of healthcare topics. The information should not be considered complete and should not be used in place of a visit, call, consultation, or advice of your physician or another healthcare provider. The Service does not recommend the self-management of health problems. Information obtained using the Service is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment. Please call or see your physician or another healthcare provider promptly if you have any healthcare-related questions. You should never disregard medical advice or delay seeking it because of something you have read here. If you are under medical care or taking prescriptions, you should consult with your physician about the impact of Lean Factor products on your health.

Lean Factor may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Service, or by written communication delivered by first class U.S. mail to your address on record in Lean Factor account information. You may give notice to Lean Factor at any time by letter delivered by certified first-class postage prepaid U.S. mail or overnight courier to the following address:

Lean Factor
5407 N Haverhill Rd #337
West Palm Beach, FL 33407

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice DisclaimerPrivacy PolicyContent PolicyInformation & Security PolicyGDPR StatementCalifornia Prop 65 NoticeAccessibility StatementBot & Crawler Access Terms of Use PolicyAdvertising & Analytics PolicyProduct Reviews PolicyMobile Terms of ServiceShipping PolicyReturn PolicyCookie PolicyData Collection opt-outDMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.